Notice of Privacy Practices
Talking Jay PLLC, doing business as Talking Jay Speech Therapy
Effective date: November 8, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
When this notice says "you," it means the client. For a child, it also means the parent or legal guardian who makes health care decisions for the child.
Our commitment
Your health information is private. This includes evaluations, session notes, therapy goals, intake forms and billing records. We are required by law to:
- Keep your health information private and secure
- Give you this notice of our legal duties and privacy practices
- Follow the notice that is currently in effect
- Tell you if a breach happens that puts your health information at risk
How we use and share your health information
For treatment. We use your information to evaluate, plan and provide speech and language therapy. We may share it with other people involved in your care, such as your doctor, a teacher or school team, or another therapist, when it helps your care. When we share with a school or anyone outside health care, we ask for your written permission first.
Example: Your therapist sends your child's evaluation results to their pediatrician.
For payment. We use your information to bill and collect payment for our services. We do not bill insurance. If you ask, we give you a superbill to submit to your insurance or HSA/FSA plan yourself.
Example: We send you a receipt showing the service date, codes and fee.
To run our practice. We use your information to run the practice, improve the quality of care, train staff and meet legal and professional requirements.
Example: We review records to make sure our documentation meets professional standards.
Service providers. We use outside companies to help run the practice, such as our practice management and telehealth system (SimplePractice) and our business email and phone service (Google Workspace). They are allowed to use your information only to do that work, and they sign agreements requiring them to protect it.
Appointment reminders. We may contact you by email, text or phone to remind you of appointments or tell you about scheduling changes. Tell us if you prefer a different way to be contacted.
Electronic sharing. We keep records electronically and may share your health information electronically for the purposes described in this notice. Texas law requires us to tell you this. Except for treatment, payment, running our practice, or as the law otherwise allows or requires, we will ask your permission before sharing your health information electronically.
Other ways we may share your information without your permission
The law allows or requires us to share health information in certain situations, only as much as is needed:
- When the law requires it, including reports to state or federal agencies
- To report suspected abuse or neglect of a child, an older adult or a person with a disability. Texas law requires us to make these reports.
- To prevent a serious threat to someone's health or safety
- For public health, such as reporting certain diseases or helping with product recalls
- For health oversight, such as audits and investigations by licensing boards
- For legal proceedings, in response to a court order, subpoena or other legal process
- To law enforcement, in limited situations the law allows
- To coroners and medical examiners
- For workers' compensation claims, as state law allows
- For special government functions, such as military, national security or protective services, as the law allows
When we need your written permission
We will not do the following without your written permission (called an authorization):
- Use or share your information for marketing
- Sell your information
- Share your information in any way not described in this notice
You may cancel an authorization at any time in writing. Cancelling does not undo anything we already shared while the authorization was in effect.
Your rights
See and get a copy of your records. You can ask to see or get a copy of your health records, on paper or electronically. Ask in writing. We will give you a copy within 15 business days for electronic records, and within 30 days otherwise. We may charge a reasonable, cost-based fee.
Ask us to correct your records. If you think information in your records is wrong or incomplete, you can ask us in writing to change it. We may say no, but we will tell you why in writing within 60 days.
Choose how we contact you. You can ask us to contact you a certain way, such as only at a certain phone number or email. We will agree to reasonable requests.
Ask us to limit what we use or share. You can ask us not to use or share certain information. We are not required to agree, and we may say no if it would affect your care. If you pay for a service in full yourself, you can ask us not to share information about it with your health insurer, and we will agree unless the law requires us to share it.
Get a list of who we shared your information with. You can ask for a list of the times we shared your health information in the six years before your request, who we shared it with and why. It will not include sharing for treatment, payment or running our practice, or sharing you gave us permission for. We provide one list a year for free.
Get a copy of this notice. You can ask for a paper or electronic copy of this notice at any time.
Choose someone to act for you. A parent or legal guardian of a minor, a person with your medical power of attorney, or a legal guardian can use your rights and make choices about your health information. We will make sure the person has this authority before we act.
Parents and minors. Parents and guardians generally have the right to see their child's records. In limited cases, Texas law lets a minor consent to their own care and control those records, or limits what a parent may see. We will follow the law in those cases.
Complaints
If you think we have violated your privacy rights, you can file a complaint with us using the contact information below.
You can also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr/privacy/hipaa/complaints, by calling 1-877-696-6775, or by mail to 200 Independence Avenue SW, Washington, DC 20201.
We will not retaliate against you for filing a complaint.
Changes to this notice
We may change this notice, and the changes will apply to all information we have about you. The current notice is always available on our website and on request.
Contact us
Attention: Privacy Officer
Talking Jay PLLC, doing business as Talking Jay Speech Therapy
PO Box 216, Wolfforth, TX 79382
[email protected]
(806) 340-7425